§ Mr. Frank Field
To ask the Chancellor of the Exchequer how many letters to the Paymaster General from honourable Members complaining about the operation of the new tax credits have been answered by(a) civil servants and (b) the Paymaster General. 
§ Dawn Primarolo
Under long-standing arrangements, Members' letters to Treasury Ministers on operational matters are normally forwarded to the Heads of the Offices concerned to reply direct, unless the Member indicates that he or she requires a Ministerial reply.
Since March 2003 around 1,500 such letters from hon. Members to Treasury Ministers have been referred to the Tax Credits Office in Great Britain for answer by officials.