§ Mr. Connarty
To ask the Secretary of State for Trade and Industry whether her Department plans to outsource call centre work to premises outside the United Kingdom. 
§ Ms Hewitt
There are no plans to outsource overseas the call centres operated by my Department, ACAS, the Small Business Service or British Trade International (which brings together the work of my Department and the Foreign and Commonwealth Office in support of British trade and investment overseas).
The Chief Executives of my Department's other Agencies will reply direct to my hon. Friend.