§ Mr. Bercow
To ask the Secretary of State for Work and Pensions if he will make a statement on the cost in(a) 2000–01 and (b) 2001–02 of the national teleclaims service for retirement pension. 
§ Mr. McCartney
The national teleclaims service for retirement pension has been in operation from October 2000. The cost in 2000–01 was £1,003,327 and is estimated at £2,265,801 in 2001–02. For both years, such costs include a subsidy for inbound calls made by customers at local call rates.