§ Paul Holmes
To ask the Secretary of State for Work and Pensions if he will list(a) the key performance targets and (b) other performance measures, and the levels of performance against those measures, (c) the further quality improvement measures, (d) the contractual milestones agreed for each of the key improvement projects and (e) the other contractual 1018W improvements that have been secured in respect of SchlumbergerSema; and, for each of the last 12 months, on how many occasions a financial remedy has been applied to SchlumbergerSema, and how much on each of those occasions. 
§ Mr. Nicholas Brown
[holding answer 12 December 2002]: A copy of the information requested has been placed in the Library.
Service credits for failure to meet contractual service level targets have been applied in each of the last 12 months. Precise details are commercial in confidence and not disclosed under part 2, paragraph 13 of the Code of Practice on Access to Government Information.