§ David Taylor
To ask the Secretary of State for Work and Pensions what assessment has been made of the impact of the decision to remove screens from the pilot Pathfinder offices; and if he will make a statement. 
§ Mr. Nicholas Brown
[holding reply 25 March 2002]: The Pathfinder offices are delivering the new Jobcentre Plus service in a predominantly unscreened environment. In every Jobcentre Plus area there remains screened provision for dealing with those customers and transactions known to give rise to particular risk.
Fifty-six Jobcentre Plus Pathfinder offices are open and operating effectively——with positive feedback from staff and customers. For each of these offices a risk assessment has been conducted and its recommendations implemented in full. These assessments will be regularly reviewed in light of experience.