§ Mr. Andrew Turner
To ask the Secretary of State for the Home Department what(a) guidance and (b) targets he gives to police authorities for the time taken to respond to (i) 999 calls and (ii) other calls. 
§ Mr. Denham
Police authorities are not issued with national guidance or targets for responding to calls for assistance. Under best value, they should set local targets for answering 999 calls and for attending incidents requiring an immediate response. Police authorities report their performance against these targets at the end of each financial year in their annual policing/best value performance plans.