§ Mr. Hoyle
To ask the Secretary of State for the 1Environment, Transport and the Regions what discussions his Department has had with the Director of Passenger Rail Franchising to discuss(a) punctuality targets and (b) standards of service on the Virgin Trains west coast main line franchise. 
§ Ms Glenda Jackson
I have discussed these and other issues at my regular meetings with the Franchising Director. Punctuality targets and standards of service are a matter for the Franchising Director to address with the Train Operating Company.