§ Mr. Bayley
To ask the President of the Board of Trade (1) when he intends to introduce a new independent regulator to advise him on issues affecting the interests of Post Office customers;
(2) when he expects to introduce measures to allow him to set the performance standards for the Post Office.
§ Mr. McLoughlin
The precise method of implementation of these commitments, which were set out in the citizens charter, is under consideration in the wider review of the structure and organisation of the Post Office. Both require primary legislation and would be included in any legislation arising from the review. The review is still continuing.