§ Mr. Meacher
To ask the Chancellor of the Duchy of Lancaster what has been the total cost so far of(a) producing and (b) distributing (i) each of the citizens charters and (ii) the documents associated with each of them.
§ Mr. Waldegrave
Production and distribution costs of publishing the Citizen's Charter White Paper (Cm 1599) and the Citizen's Charter First Report: 1992 (Cm 2101) are borne by HMSO, which expects to recover the costs through sales revenue. The cost of producing and distributing the leaflet guides to the Citizen's Charter White Paper and First Report are £900,000 and £440,000 respectively. Individual public service organisations are responsible for producing and distributing their own charters for those who use their services. The total costs of these, as far as we are aware of them, are set out in the table.788W
Costs of publication and distribution of charters and associated documents Department/Organisation Cost £ OPSS Guide to Citizen's Charter White Paper (Cm 1599) 900,000 Guide to Citizen's Charter First Report (Cm 2101) 440,000 Ministry of Agriculture, Fisheries and Food 42,269 British Rail 250,000 HM Customs and Excise 306,948 Employment Department 630,808 Department for Education 5,262,639 Department of the Environment 79,418 Foreign and Commonwealth Office 41,779 Department of Health 4,101,227 Inland Revenue 5,000 London Underground 362,000 Lord Chancellor's Department 131,000 Department of Social Security 257,160 Northern Ireland Civil Service 518,700 Scottish Office 419,000 Welsh Office 622,148 Total 14,370,096