§ Mr. Meacher
To ask the Secretary of State for Wales what proportion of correspondence received by(a) his Department and (b) each of his Department's agencies receives (i) an acknowledgement within five days and (ii) a substantive reply within 15 days.
§ Mr. Redwood
The available information is as follows:
Departmental correspondence received since 1 January 1993 Ministerial per cent. 1Official Per cent. Acknowledged within five days 100 100 Substantive reply within 15 days 82.3 2— Cadw Acknowledged within five days 100 100 Substantive reply within 15 days 3— 99 1 Official correspondence transferred from another Department is not acknowledged on receipt to the Welsh Office. 2 The Department has a target for replies to issue within 15 working days. Each division monitors its performance against the target; information is not collected centrally. 3 This figure is included in the Department's total and cannot be identified separately.