§ Ms. Mowlam
To ask the Chancellor of the Duchy of Lancaster which organisations, in each principal sector, have been targeted to receive a copy of the citizens charter; and what progress has been made to date in ensuring that all public bodies affected by the charter's recommendations have a copy of Cm 1599.
§ Mr. Waldegrave
In July 1991 the head of the home civil service, Sir Robin Butler, wrote to permanent secretaries of civil service Departments about the citizens charter and its implementation. Copies of the White Paper were made available to them. In addition, agency chief executives, the chairmen of British Rail and London Regional Transport, the Association of District Councils, the Association of Metropolitan Authorities, the Association of County Councils, the London Boroughs Association, the Association of London Authorities and the Convention of Scottish Authorities were also sent copies.
Many other bodies were informed of the White Paper's availability including the general managers of the regional health authorities, district health authorities, family health services authorities, special health authorities, chief executives of national health service trust hospitals. the chief officers of police, the chief probation officers and the secretaries of clerks of magistrates courts committees. The White Paper was advertised widely. To date, 20,246 copies of the White Paper have been sold; 455,617 copies of the popular version—"A Guide to the Citizen's Charter"—have been distributed, free of charge.