§ 88. Mr. Livsey
To ask the Secretary of State for the Environment what representations he has received from organisations representing consumers concerning the Water Bill.
§ Mr. Moynihan
During the preparation of the Water Bill and following its publication, representations have been received from
- The National Consumer Council
- The Consumer Association
- The National Federation of Consumer Groups
- The Welsh Consumer Council
- The Birmingham Consumer Group
- The Tyneside Consumer Group
- The Portsmouth and District Consumer Group
- The National Association of Citizens' Advice Bureaux
These have been concerned mainly with the organisation of river basin management, the question of a national body to represent consumers, the responsibilities and powers of the National Rivers Authority and of the Director General of Water Services, and price control. More recently the National Consumer Council has also made representations on the guaranteed standards scheme and on disconnections practice.
In addition, the consumer consultative committees of all ten water authority regions in England and Wales have made representations on the scope, membership and responsibilities of the proposed new customer service committees.