§ Mr. Hugh Jenkins
asked the Secretary of State for Transport in view of the fact that the vehicle licensing offices fail to acknowledge or reply to letters, if he 211W will institute a system of card acknowledgments including a forecast of the date of substantive reply.
§ Mr. William Rodgers
A standard acknowledgment card is usually sent when it is not envisaged that it will be possible to dispatch a substantive reply within 48 hours. If my hon. Friend has evidence to the contrary I would be very glad to examine it.