§ 29. Mr. Dudley Smith
asked the Chancellor of the Exchequer if he will provide improved facilities for the public wishing to consult their local income tax inspector by instructing offices of the Inland Revenue to remain open for longer hours and on Saturday mornings.
§ Mr. Harold Lever
No, sir. But interviews can be arranged by appointment outside the hours when offices are open to the public.
§ Mr. Higgins
Is the hon. Gentleman aware that if one rings up the Inland Revenue offices in London one does not get a reply after 4 p.m. and one can try for a long time before one realises that the calls are not being answered? Would it be possible for them to make arrangements for a recorded message so that people are told that no officer is available after 4 o'clock?
§ Mr. Dobson
Will my hon. Friend note that many elderly people would like the facility of having a tax inspector visit them at home to discuss their tax affairs, as they are extremely perturbed at having to attend before a tax officer to go through their private affairs with him? Does my hon. Friend think that that might be the answer to the problem?